1. Personal Data Collected
Ehost IDC collects and stores personal information including the full name, company name, billing address, email address, IP address, landing page, referring URL for all customers upon registration and use of our service. If you have any questions regarding the data that is collected and or stored please contact us through support ticket.
2. Security of Personal Data
Ehost IDC is committed to protecting the security of customer collected Personal Data. To do so we employ a variety of industry-standard security technologies and measures to help protect your data from unauthorized access, use, or disclosure which include but are not limited to encrypting any transmission of said information using secure socket layer (SSL), passing of credit card information directly to our PCI compliant Merchant Processor, encryption of any collected credit card information, encryption of passwords and other authentication mechanisms such as API keys, and restricting access to encrypted information to support personnel at Ehost IDC. We require that customers enter in a password to access their account information and request that customers use a password composed of different characters and of a large length to strengthen security and that they do not disclose this information to others via electronic formats or otherwise. Please note that Ehost IDC cannot fully eliminate security risks associated with the collection of said data and mistakes and security breaches may happen, please contact us if you have any questions regarding the security of our website, application, or otherwise.
3. Third Party Disclosure of Personal Data
Ehost IDC does not disclose any Personal Data to any third party companies for purposes of partnerships or advertising.
Ehost IDC may disclose Personal Data to comply with relevant laws and legal governing bodies of any country in which we do business, or where a customer may reside in order to remain compliant with United States and International Laws, whereby mandated by state and or federal agencies for the purposes of criminal investigations or by court order.
Ehost IDC for the purposes of billing does disclose personal information such as name, billing address, IP address, and credit card information to third party merchants for processing payments.
4. Access to Personal Data
Ehost IDC customers have access to their personal data including full name, company name, email address, and credit card information. Customers have the ability to delete data related to their full name, company name, and identifiable billing information which will no longer be stored in our databases, with the exception of: email address, network logs, cases where fraudulent or otherwise illegal activity has been deemed to be occurred as determined by law enforcement or Ehost IDC management, in which case the information may remain in our database indefinitely in order to help facilitate the prevention of repeated abuse in the future from the offending party.
To have your email permanently removed please contact us through support ticket.
5. Server Data
Ehost IDC does not have access to customer's server data. The backend is locked away from customer support staff and only engineering staff has access to the physical servers where customer virtual machines reside. We do neither store customer passwords nor private SSH keys and we do not request customer login information to their servers. We do not review or audit any customer data.
6. Advertising
Ehost IDC will send occasional promotional materials through email.
7. Government Requests
Only in cases where Ehost IDC is served with a search warrant or a subpoena is any information passed along to any law enforcement entities. Otherwise we do not monitor our customer's servers or data and it is their responsibility to remain compliant within the laws of their own territories as well as the territories from which Ehost IDC operates.
8. Change
This Privacy Policy is subject to occasional revision, and if any substantial changes are made to the way your Personal Data is used, we will notify you by email to the email address that you have provided as being the most current posting the notice of such changes on our website. Any changes to the Privacy Policy will be effective upon the earlier of either thirty (30) calendar days from the dispatch of the email notice to you or thirty (30) calendar days following our posting of the update terms on our website, or the date on which you accept the terms by clicking "I Accept" or similar means. These changes will be effective immediately for any new users and customers of our website and related products and services. Please note that you are responsible at all times for updating your Personal Data and with providing us with your most recent and current email address. In the event that the email address is no longer valid the date at which the proposed changes were dispatched will still constitute effective notice of any changes to the Privacy Policy. If you do not wish to permit changes in our use of your Personal Data you must notify us prior to the effective date of the changes and that you wish to deactivate your account. Continued use of our website, products, and or related services, following notice of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
This privacy policy was last revised on January 16th, 2014.
Ehost IDC