E Host IDC Management Service Structure
Ehost IDC’s management service fee is as follows:
|OS re-installation (Windows, Linux)||Charged||Included|
|Web log analysis tool provision||Charged||Included|
|Directory permission setting||Charged||Included|
|APM setup and setting (On demand)||Charged||Included|
|Web server setup and account setting||Charged||Included|
|Database setup and account setting||Charged||Included|
|Name Server setting and management||Up to 3 times||Included|
|FTP setup and environment setting||Charged||Included|
|Mail Server account setting||Charged||Included|
|Server replacement (Due to failure up to 10 days)||Charged||Included|
|IP KVM remote console provision||Charged||Included|
|Port monitoring||1 Port||5 Ports|
|SMS alarm (During port failure)||Charged||Included|
|Latest Kernel update (on demand)||Charged||Included|
|Security patch updating||Charged||Included|
|Regular inspection of network vulnerabilities||Included||Included|
|Web firewall setup||Charged||Included|
|Overseas IP blockade||Charged||Included|
|Local backup setting (during addition of backup disk)||Included||Included|
|Remote backup service (Until 10 GB, on demand)||Charged||Included|
|Backup data failure restore||Charged||Charged|
|Large service construction - consulting||Charged||Included|
|System logs and web, DB logs management analysis||Charged||Included|
|LVS load balance service (Linux)||Charged||Included|
|$0 / per month||$150 / per month|
- This service is only for customers that use Windows and Linux, and does not include any correction of DB design nor source files.
- In case of re-installation of the Operating System (OS), an additional fee may apply for backup and data transfer (please consult us in advance).
- Web hosting servers are not included in this server management. However, a separate arrangement may be agreed upon.
- The basic contract of server management lasts 3 (three) months. The penalties might be charged for anearly termination of the server.
- All maintenance items marked as “on demand” are only provided when requested for by the customer.
- A maximum of 3 (three) domains can be used for free in the ‘DNS setting and management’ service.
- Security service is provided separately upon request from the customer.